Accreditations & compliance


Quality management

CCE holds a number of ISO accreditations and is committed to long-term relationships with all our partners. Through investment in infrastructure, excellent account management and attention to detail, CCE is proud to deliver high quality services to our channel partners across the globe.

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Maintenance & Support

CCE operates a Quality Management System that has been awarded the BS EN ISO 9001:2015 certification. This covers the maintenance and support of IT equipment and associated infrastructure.

Information Security Management

CCE holds BS ISO/IEC 27001: 2013 Certification. ISO: 27001 is the only auditable international standard that defines the requirements for an Information Security Management System (ISMS). The standard is designed to ensure the selection of adequate and proportionate security controls.

Being certified to ISO 27001 will help CCE to manage and protect our valuable information assets and give confidence to your and our customers.

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ITIL® Infrastructure library

CCE have adopted the IT Infrastructure Library (ITIL), the most widely accepted approach to IT service management in the world. ITIL is a cohesive best practice framework, drawn from the public and private sectors internationally. It describes the organisation of IT resources to deliver business value, and documents processes, functions and roles in IT Service management (ITSM).

Environmental management

CCE’s Environmental Management System (EMS) is a continual cycle of planning, implementing, reviewing and improving CCE’s processes to meet environmental obligations and objectives. CCE’s EMS ensures that our activities, products and services conform to the ISO: 14001: 2015 Standard and environmental requirements. CCE is a registered carrier and broker of controlled waste and is fully WEEE compliant.

Find out more

Find out more about how CCE's IT support services can help your organisation. Please contact our team on:

0203 102 7072
partners@cce.co.uk


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Key facts

  • Established: 1979
  • Privately owned
  • Turnover: £20 million
  • Employees: 200
  • Customer base: 600+
  • Coverage: Global
  • Offices: London and Manchester
  • UK based 24/7/365 Service desk

Credentials

  • Over 36 years IT expereince
  • Fully qualified global technicians
  • Industry accreditations
  • Established as a direct ISP
  • ISO 9001
  • ISO 27001
  • ISO 14001
  • SafeContractor

Services include

  • Managed Services Provider
  • Hardware Support
  • Work & Support Voucher Scheme
  • Service Desk
  • 24 hour monitoring
  • Private Cloud, DaaS & IaaS
  • ISO 14001